Secured Mail, part of The Delivery Group have beaten industry competitors to win the coveted Technology Innovation Award at the Logistics Awards 2017. The Awards recognise operational excellence and celebrate the very best companies within the logistics and supply chain sector.
James Wilkins, Group Operational Director commented on the accolade, “The technology and innovation award is a shining light on the strength of our team. The award recognises our innovative approach to compliance, using industry experts and systems to integrate our transport Strategy, Silk thread has brought visibility and enhanced our approach. I’d like to thank the whole transport and compliance team particularly, Scott Austin, Kerrie Miller, Melissa Vicente and the Driver assessment teams.
Secured Mail’s cloud technology, SilkThread, has delivered major improvements in quality and consistency despite the rapid growth of the business. The technology minimises risk for clients by driving health and safety in Secured Mail’s internal processes giving them greater awareness of their operation and a robust service for their clients.
"Our account is managed very closely at all levels, from Senior management to daily activity with customer services."