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Our Commitment to Eliminating Scam and Fraudulent Mail

At Secured Mail we are committed to helping eradicate scam mail from the postal system.  

Scam mail comes in many forms; by phone, email and post, whereby a small number of individuals seeks to exploit vulnerable and lonely people through various scams. The mail looks genuine and authoritative and can include fake lottery schemes, investment scams and bogus health products amongst others.

Secured Mail understands the serious impact of scam mail and recognise our responsibility to doing whatever we can to safeguard our customers from such criminal activity.

The postal industry as a whole faces a huge challenge in keeping up to date with new ways in which scammers operate.  Royal Mail have joined forces with Trading Standards to launch a new initiative to tackle scam mail in the postal system.


"Our account is managed very closely at all levels, from Senior management to daily activity with customer services."

0330 05 35 900