Secured Mail

Our Management Team



Mark Bigley


Mark has been responsible for growing Secured Mail from its inception in 2006 into the thriving business it is today. During this time, he has successfully negotiated two venture capital and private equity investments and he has also led the acquisition of DHL’s DSA business. A natural entrepreneur, Mark continues to drive change and innovation within the company.

“Our continued growth and consistently high service levels is down to our people. Our customers love our ‘can do’ attitude and that’s why we continue to aim high and achieve.“

Mike Owen

Mike Owen


An FCCA Certified Accountant, Michael is responsible for the company’s overall financial reporting, investor relations, budgeting, KPIs and controls compliance.

Michael successfully completed a Management Buy Out in May 2011 within months of joining the company. Since then, he has secured subsequent growth capital rounds and successfully completed two refinancing exercises. Michael has previously held senior roles at Baker Tilly, Alliance & Leicester, Littlewoods Shop Direct Group and Stewart Group.

“For me its about fulfilling promises. Businesses come to us because they want to achieve their customer demands.  And, due to our structure and investment, we’re able to offer a flexible, reliable partnership that truly benefits their business.”

James Wilkins

James Wilkins

Operations & IT Director

A founding director of Secured Mail, James is central to the company’s continued growth. He is passionate about driving quality and efficient business processes. A leader in innovation, James aims to revolutionise the way logistics operates in the wider market.

James counts winning the Best Management Team at the Virgin Fast Track Growth Awards as one of his proudest moments. When he’s not working, he enjoys spending time with his children, who he considers to be the best deliveries he has ever received. Prior to joining Secured Mail, he has held a variety of senior technical and business development roles at Marketing Matters, ILTS, Littlewoods Gaming and KKC, where he delivered new product launches and training for Intel, 3Com and Eastman Kodak.

“We invest heavily in automation to help reduce errors, giving customers quality and increased visibility. Owning the data flow and being able to feedback with technology is key to our ongoing success”.

Tom Kilroy

Tom Kilroy

Sales & Business Development Director

Tom joined the team in 2008 and has played a key part in the significant growth and development of Secured Mail. He still recalls his first book delivery landing on his doorstep featuring the Secured Mail indicia with a great sense of achievement.

Tom spent 15 years with the Royal Mail Group in a variety of senior sales management roles, including Head of Customer Services for Royal Mail wholesale and part of the senior management team for Royal Mail’s wholesale marketplace.

"Seeing our new Secured Mail “Sorted” fleet out on the roads is a great reminder of what our team can achieve together".



"Secured Mail has been a truly excellent partner for more than seven years."

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